Expertise with consumer products firms - Direct & B2B, eCommerce

SMART cascading goals setting, Metric & KPI development

Navigating seasonality & peak season conflicts

Partnering with vendors & contractors

Development of new/upgraded capabilities within the organization

Targeted review, based upon your company’s pain points

High level review by department/function

eCommerce and Digital Marketing

Product Development

Sourcing & Purchasing

Manufacturing

Contact Center & Customer Service

Distribution & Receiving

Human Resources

Finance & Accounting

Information Technology

Alignment to best practices

Apply project management best practices

Conduct discovery efforts to solidify project goals and issues

Create comprehensive functional requirements

Create actionable plans and realistic schedules

Improve stakeholder communication

Issue tracking and resolution

Alignment between projects and focus on top project priorities

Fulfill a specific role or function on an interim or ongoing basis

Mentor leaders and staff

Role and career ladder definition

Communication, collaboration and skill development

Develop and conduct training programs, develop policies & manuals

Application discovery, requirements, integration & implementation

ERP, Manufacturing, Specialized Applications

Software development life cycle (SDLC) practices

Change control management

Security & PCI risk management